Meet the Team

Genuine care, dedication and energy.

Katrina is known for going above and beyond for her participants. She makes herself approachable and available, ensuring participants know they always have someone they can reach out to for guidance and support.

Hard-working and highly dedicated, Katrina brings energy to everything she does and is committed to achieving the best possible outcomes for the people she supports.

Kind, approachable and always ready to listen.

As Head of Support Coordination, Aged Care Case Coordination and Psychosocial Recovery Coaching, Carmen plays a key role in supporting our participants to navigate their care with confidence. 

Patient, person-centred and strategic. 

Carla supports NDIS participants through Finding and Keeping a Job, adapting her approach to each person’s individual strengths, needs and goals. 

With a background in Psychological Science, HR and recruitment, Carla understands that employment support is about more than finding a job, its about building capacity first. 

Whether the next step is developing skills, further education, training, work experience or employment, Carla works at each participants pace to build confidence, independence and readiness for what comes next.

Friendly, empathetic and approachable. 

Aaron has been part of Phenomenal Healthcare team for several years, bringing hands-on experience in face-to-face support and strong knowledge of the care industry. Aaron is committed to supporting others and making a positive difference. 

Vibrant, friendly and down-to-earth.

Elana is passionate about supporting both young people and adults with their mental health. She brings warmth, humour and genuine care to every session.