Individualised Living Options
A Home and Support Arrangement Built Around You
Explore flexible NDIS living supports shaped by your choices, goals and the people who matter to you.
What Are Individualised Living Options?
Individualised Living Options (ILO) are an NDIS support that helps eligible participants plan how and where they want to live. Instead of following a fixed housing model, ILO brings together paid and unpaid supports around each person’s preferences, support needs and long-term goals. At Phenomenal Health Care Australia, we work with participants to explore possibilities, design a practical arrangement and put it into place. Whether you hope to live on your own, with a housemate or with a host family, the aim is a sustainable home life that reflects your choices while supporting your wellbeing.
The Principles Behind Your ILO Arrangement
Choice and Control
Take an active role in deciding where you live, who you live with and what support works for your daily life.
Support That Fits
Bring together paid assistance and support from trusted people in a combination tailored to your needs.
Flexible Ways to Live
Consider living independently, sharing with a chosen housemate or living with a host family—without being limited to one set model.
Independence with Connection
Build everyday skills and confidence with supports designed to help you stay safe and connected to your community.
Ways to Make ILO Your Own
Living independently in your own home
Living alone with scheduled support
Living alone with flexible check-ins
Sharing with a chosen housemate
Sharing with a supportive friend
Sharing a home with a family member
Living with a host family
Living with a trusted host
Living alongside chosen support workers
Combining housemate and paid support
Combining family help and paid support
Building a local circle of support
Staying connected to your community
Choosing support for daily routines
Planning support for overnight needs
Adapting your arrangement as needs change
Balancing independence and safety
Creating a home that suits your goals
Support to Shape Your Living Options
Explore Your Options
We listen to your preferences, goals and support needs, then explore living arrangements and the people who could support you.
Design Your Arrangement
We help plan a realistic mix of paid and unpaid supports around your chosen home, daily routines and long-term goals.
Put Your Plan into Practice
We work with you and your support network to establish the agreed arrangement, review how it works and adjust it as your needs change.
How Your ILO Arrangement Takes Shape
Step 1
Share Your Goals
Tell us where and how you would like to live. Together, we identify your daily support needs, preferences and priorities.
Step 2
Build Your Living Plan
We map out a suitable living arrangement, including who will provide support and how the plan can remain practical over time.
Step 3
Settle In and Review
We help put the agreed supports in place and check in with you to make changes as your circumstances or goals evolve.
Frequently Asked Questions About ILO
What are Individualised Living Options?
Individualised Living Options (ILO) are NDIS supports that help you design how and where you live, with an arrangement shaped around your preferences, goals and support needs.
Who might be eligible for ILO?
ILO may suit NDIS participants who want a personalised living arrangement and need support to make it work. Whether ILO can be funded depends on your circumstances and what is approved in your NDIS plan.
Do I need ILO funding in my NDIS plan?
NDIS funding for ILO needs to be approved before funded supports can begin. We can discuss your goals and help you understand the steps involved in exploring an ILO arrangement.
What living arrangements can I explore through ILO?
Options may include living alone, with a chosen housemate, or with a host family. The right arrangement depends on what feels safe, practical and sustainable for you.
Can I choose who supports me at home?
Choice and control are central to ILO. Your arrangement can be designed around the people you want involved, alongside the supports you need to live well.
How do paid and unpaid supports work together?
An ILO arrangement can combine funded support workers with unpaid support from family, friends or others in your community. The mix is tailored to your needs and should be realistic for everyone involved.
How is ILO different from traditional shared living?
Traditional shared living usually follows an existing household model. ILO starts with your goals and preferences, then builds a living arrangement and support network around them.
Can ILO help me live more independently?
Yes. An ILO arrangement can support you to build everyday skills and make more choices while maintaining the assistance, safety and connection you need.
How can Phenomenal Health Care Australia help me explore ILO?
We work with you and your support network to explore possibilities, design a tailored arrangement and plan how to put it into practice with your long-term goals in mind.
Let’s Talk About the Home Life You Want
Thinking about a more personalised way to live? Contact Phenomenal Health Care Australia with your family or support network to discuss whether an ILO arrangement could support your goals.