Short Term Accommodation That Supports Everyone

Plan a Stay That Works for You

Take time apart with confidence. Our Short Term Accommodation supports participants for up to 14 days while giving their primary informal supports a chance to pause and recharge.

Support for a Short Stay

What Short Term Accommodation Can Include

Up to 14 Days of Support

Short Term Accommodation (STA) provides short-term support for participants during a stay of up to 14 days.

Time Apart for Informal Supports

A short stay gives participants and their primary informal supports time apart, helping sustain their usual informal support arrangements.

Daily Living Assistance

Get help with everyday tasks during your stay, guided by your needs, preferences and existing support routines.

Personal Care Support

Receive respectful assistance with personal care so you can feel comfortable throughout your time away.

Meals and Daily Routines

Keep familiar routines in place with support around meals and day-to-day activities during your stay.

Meaningful Activities

Make room for enjoyable activities and connection, with support tailored to what matters to you.

A Short Stay With Continuity in Mind

STA can offer a change of pace while keeping your needs, wellbeing and established supports at the centre of each day.

01

Support Shaped Around You

02

Comfort in Everyday Routines

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Space for Everyone to Recharge

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A Thoughtful Return Home

A refreshing change of routine

Short Term Accommodation (STA) offers participants a supported stay away from home for up to 14 days. A different setting can bring new activities, social opportunities and everyday experiences, with support shaped around each person’s preferences and needs.

Time for informal supports to recharge

STA gives primary informal supports time apart from their usual caring responsibilities. Whether they need to rest, attend to other commitments or simply take a break, that time can help sustain support arrangements at home.

Support that feels familiar, even somewhere new

A change of scenery should not mean putting important routines aside. At Phenomenal Health Care Australia, we discuss daily preferences, communication needs and support requirements so an STA stay can balance fresh experiences with continuity of care.

From first conversation to a supported stay

Step 1

1. Tell us about the participant’s goals, routines, preferences and support needs, as well as what their primary informal supports need from time apart.

Step 2

2. Together, we plan the stay: discuss suitable dates, accommodation, activities and the practical details that will help the participant feel comfortable.

Step 3

3. We coordinate appropriate support for the stay, confirm the arrangements with everyone involved and share the information needed for a smooth arrival.

Frequently asked questions about STA

What is Short Term Accommodation?

Short Term Accommodation (STA) is short-term support for up to 14 days that lets a participant and their primary informal supports spend time apart, helping sustain their usual informal support arrangements.

Who might benefit from an STA stay?

STA may suit participants who would enjoy a supported change of routine or new experiences while their primary informal supports take time to rest or manage other commitments. We discuss individual needs before planning a stay.

How long can a participant stay?

An STA stay can last up to 14 days. The right length depends on the participant’s needs, the purpose of the stay and the arrangements agreed in advance.

How are supports arranged during the stay?

We talk with the participant and the people involved in their support about daily routines, communication, personal care and other relevant needs. We then coordinate appropriate support and confirm the plan before the stay begins.

Can we discuss activities and preferences beforehand?

Yes. We encourage participants and their informal supports to share interests, preferences and any routines they want to maintain, so these can inform the planning of the stay.

Let’s Talk About Your STA Needs

Planning a short stay? Participants, families and informal supports are welcome to contact Phenomenal Health Care Australia to discuss STA options, your support needs and the next steps.

Phone

Call us to discuss your STA needs and request our current phone number.

Address

Contact us to discuss available STA locations and arrangements.